Privacy Policy for Luhya Portal

Last Updated: October 31, 2026

Welcome to Luhya Portal. (luhyaportal.com). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our community archive features, submit family lineages, or interact with our content.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We may collect information about you in a variety of ways, including:

Personal Data for Community Submissions & Lineages: When you voluntarily submit historical facts, family trees, clan records, or news tips through our frontend submission forms, we may collect your name, email address, phone number, and any ancestral or biographical details you provide.
Automatically Collected Information: When you access the site, our servers automatically collect certain information, such as your IP address, browser type, operating system, access times, and the pages you viewed directly before and after accessing the site.
Cookies and Tracking Technologies: We may use cookies, web beacons, and other tracking technologies to help customise the Site and improve your experience (such as remembering your Light/Dark mode preferences).

2. How We Use Your Information

Having accurate information permits us to provide you with a smooth, efficient, and customised experience. Specifically, we may use information collected about you via the Site to:

Maintain, operate, and improve luhyaportal.com and its digital archives.
Verify community-submitted oral histories, clan lineages, and cultural entries.
Respond to customer service requests, enquiries, and community feedback.
Send you administrative information, such as updates, security alerts, and support messages.
Monitor and analyse usage trends and activity to improve the safety and performance of the portal.

3. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except in the following circumstances:

By Your Consent: We may share your information when you have explicitly consented to public display (for instance, published author bios, public credits on verified historical archives, or acknowledged community contributions).
Legal Obligations: We may disclose your information where required to do so by Kenyan law or in response to valid requests by public authorities.
Protection of Rights: We may disclose information where we believe it necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, or safety threats.

4. Security of Your Information

We use administrative, technical, and physical security measures designed to help protect your personal information from unauthorised access, loss, misuse, or alteration. However, please be aware that no electronic transmission over the internet or data storage technology can be guaranteed to be 100% secure.

5. Policy Regarding Children

Our site is a general audience cultural and news archive platform. We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us immediately so we can remove it.

6. Your Data Rights & Choices

Access & Updates: You may review, update, or request the deletion of any personal or family lineage information you have previously submitted to our archives by contacting us.
Cookies: Most web browsers are set to accept cookies by default. You can choose to set your browser to remove or reject cookies, though this may affect certain features of the Site (such as dark mode persistence).

7. Contact Us

If you have questions, comments, or requests regarding this Privacy Policy, please reach out to us through our official portal communication channels at:

Website: luhyaportal.com
Email: Support / Administration Desk via the portal contact interface.